【操盘手】 流量分发功能提交
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@@ -10,6 +10,7 @@ use think\facade\Cache;
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use app\cunkebao\model\Workbench;
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use app\cunkebao\model\WorkbenchTrafficConfig;
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use think\Db;
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use app\api\controller\AutomaticAssign;
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class WorkbenchTrafficDistributeJob
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{
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@@ -69,31 +70,83 @@ class WorkbenchTrafficDistributeJob
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return;
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}
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// 获取账号,userName不包含offline和delete
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// 获取当天未超额的可用账号
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$todayStart = strtotime(date('Y-m-d 00:00:00'));
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$todayEnd = strtotime(date('Y-m-d 23:59:59'));
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$accounts = Db::table('s2_company_account')
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->where(['departmentId' => $workbench->companyId, 'status' => 0])
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->whereNotLike('userName', '%_offline%')
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->whereNotLike('userName', '%_delete%')
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->field('id,userName,realName')
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->alias('a')
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->where(['a.departmentId' => $workbench->companyId, 'a.status' => 0])
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->whereNotLike('a.userName', '%_offline%')
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->whereNotLike('a.userName', '%_delete%')
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->leftJoin('workbench_traffic_config_item wti', "wti.wechatAccountId = a.id AND wti.workbenchId = {$workbench->id} AND wti.createTime BETWEEN {$todayStart} AND {$todayEnd}")
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->field('a.id,a.userName,a.realName,COUNT(wti.id) as todayCount')
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->group('a.id')
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->having('todayCount <= ' . $config['maxPerDay'])
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->select();
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$accountNum = count($accounts);
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if ($accountNum < 2) {
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Log::info("流量分发工作台 {$workbench->id} 账号少于3个");
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if ($accountNum < 1) {
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Log::info("流量分发工作台 {$workbench->id} 可分配账号少于1个");
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return;
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}
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$automaticAssign = new AutomaticAssign();
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do {
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$friends = $this->getFriendsByLabels($workbench, $config, $page, $pageSize);
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if (empty($friends) || count($friends) == 0) {
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Log::info("流量分发工作台 {$workbench->id} 没有可分配的好友");
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break;
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}
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$i = 0;
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$accountNum = count($accounts);
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foreach ($friends as $friend) {
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if ($accountNum == 0) {
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Log::info("流量分发工作台 {$workbench->id} 所有账号今日分配已满");
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break 2;
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}
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if ($i >= $accountNum) {
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$i = 0;
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}
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$account = $accounts[$i];
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// 获取可分配好友
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$friends = $this->getFriendsByLabels($workbench, $config, $page, $pageSize);
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if (empty($friends) || count($friends) == 0) {
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Log::info("流量分发工作台 {$workbench->id} 没有可分配的好友");
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return;
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}
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// 如果该账号今天分配的记录数加上本次分配的记录数超过最大限制
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if (($account['todayCount'] + $pageSize) >= $config['maxPerDay']) {
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// 查询该客服账号当天分配记录数
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$todayCount = Db::name('workbench_traffic_config_item')
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->where('workbenchId', $workbench->id)
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->where('wechatAccountId', $account['id'])
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->whereBetween('createTime', [$todayStart, $todayEnd])
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->count();
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if ($todayCount >= $config['maxPerDay']) {
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unset($accounts[$i]);
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$accounts = array_values($accounts);
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$accountNum = count($accounts);
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$i++;
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continue;
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}
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}
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// TODO: 在这里实现分发逻辑
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print_r($friends);
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exit;
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// 执行切换好友命令
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$automaticAssign->allotWechatFriend([
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'wechatFriendId' => $friend['id'],
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'toAccountId' => $account['id']
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], true);
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// 写入分配记录表
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Db::name('workbench_traffic_config_item')->insert([
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'workbenchId' => $workbench->id,
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'deviceId' => $friend['deviceId'],
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'wechatFriendId' => $friend['id'],
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'wechatAccountId' => $account['id'],
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'createTime' => time()
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]);
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Log::info("流量分发工作台 {$workbench->id} 好友[{$friend['id']}]分配给客服[{$account['id']}] 成功");
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$i++;
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}
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break;
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$page++;
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} while (true);
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Log::info("流量分发工作台 {$workbench->id} 执行分发逻辑完成");
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}
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/**
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* 检查是否在流量分发时间范围内
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* @param WorkbenchAutoLike $config
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@@ -146,7 +199,7 @@ class WorkbenchTrafficDistributeJob
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$q->whereOrRaw("JSON_CONTAINS(wf.labels, '\"{$label}\"')");
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}
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});
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$list = $query->page($page, $pageSize)->select();
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$list = $query->page($page, $pageSize)->order('wf.id DESC')->select();
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return $list;
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}
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